iWeb Support and Contact

iWeb Technical Support 

The level of support you are entitled to, depends on the iWEB suite you buy:

• For Silver Suite and Gold Suite, during the maintenance license period, you are entitled to Level 1 Support
• For Platinum Suite, during the maintenance license period, you are entitled to Level 2 Support
• During the Trial period, you are entitled to Level 2 Support.

Levels of Support

• Level 1 entitles to e-mail assistance
• Level 2 entitles to e-mail assistance and help-desk access

Technical Contacts

• e-mail technical contact: pascal.polverini@iseries-iweb.com  
• help-desk: call +39.02.76.11.53.39, Monday to Friday, 9.00am to 6.00pm GMT+1 

Forum

• a free access iWEB forum is available at http://groups.google.com/group/iweben?lnk=li Questions posted in the forum are answered on a best effort approach, no response-time commitment

iWeb Commercial contact

• e-mail commercial contact: sales@iweb-emea.com